Are you ready for ISO 9001:2015?

With the scheduled release of ISO 9001:2015 three months away it is time to start thinking about the changes your QMS requires (if any) to comply.

The key areas of change in the new Standard are as follows:

  • Understanding the Organisations Operating and Stakeholder Context – this is a new requirement.
  • Understanding the Needs and Expectations of Interested Parties/Stakeholders – this is a new requirement.
  • Leadership – this is a new requirement.
  • Quality Risk Management – this is a new requirement.
  • Planning to Achieve the Quality Objectives and Planning of Changes – this is a new requirement.
  • Competence – now must relate to ‘Quality’ objectives.
  • Awareness – now includes contacted workers, volunteers.
  • Communication – now includes external communication.
  • Documented Information – new emphasis on learning organisation and knowledge management.
  • Production and Service Provision – this is an expansion on ISO 9001:2008 requirements (eg, documented information to specify intended results, and to determine the nature and extent of any post-delivery/after-sales activities [eg, including warranty (where applicable).
  • Monitoring, Measurement, Analysis and Evaluation – there is a new requirement to obtain information relating to customer views and opinions of the organisation.
  • Internal Audit – there is a new requirement for the Internal Audit Schedule to take customer feedback into account. Also, Internal Audit schedule will need reflect the risk to the business and audit higher risk areas more frequently than annually.
  • Management Review – there is an expanded requirements for management review of inputs or agenda
  • Nonconformity and Corrective Action – Specific reference to ‘preventive action’ has been removed.
  • ISO 9001:2015 now includes an additional requirement to record the nature of nonconformities. On discovering a nonconformity, an explicit requirement is introduced for organisations to determine whether other similar nonconformities actually exist, or could potentially exist.

 

If you would like to discuss the upcoming changes then don’t hesitate to contact us.

$20 Australian Standards from SAI until Friday

For a limited time SAI Global are offering a range of Australian Standards at a record price of just $20 dollars each!

Choose from over 3,000 Standards with subject areas include Subject areas include engineering, environment, health, information technology, building and more.

Offer ends Friday morning for more information click here: http://view.email-saiglobal.com/?j=fe581578766d017f771d&m=fef31178706200&ls=fdf31c787d640079751d7076&jb=ffcf14 

Australian Food Safety Week

Australian Food Safety Week 9-16 November 2014

Australian Food Safety Week is 9-16 November 2014. It is the major activity of the Food Safety Information Council, Australia’s leading disseminator of community targeted food safety information.

The theme for Australian Food Safety Week 2014 is the Temperature danger zone – keeping hot food hot and cold food cold. Food poisoning bacteria can survive and grow rapidly if food is left out in temperatures above 5°C and under 60°C.

Media release

Don’t leave your cooked rice on the benchtop overnight (8November 2014)

E-newsroom

Check out all our resources

Fact Sheet

Check out our temperature danger zone fact sheet

New IT Governance Documents

New IT Governance Publications

Given the growing number of risks associated with information technology (security, privacy and cyber fraud), organisations are having to become more stringent on making sure that their information systems perform as expected. IT Governance can be the difference between success and failure.

IT Governance Publishing (ITGP) has recently released the following:

Workplace Health Safety QLD Act Amendment

A Council of Australian Governments’ review into work safety laws will consider reducing a range of administrative requirements including registration of certain items of plant and asbestos health monitoring record keeping requirements.

Until the Queensland Government can consider the review’s recommendations, commencement of a new five yearly registration renewal period for items of plant such as lifts, cranes and pressure vessels will be postponed and the current annual renewal period maintained until 1 January 2016.

The commencement date for mandatory asbestos health monitoring requirements will also be extended until 1 January 2016.

In addition, the transitional arrangement permitting holders of high risk work licences for non-slewing mobile cranes to also operate a reach stacker will be extended until 31 December 2015. As consideration is being given to reach stackers no longer being a separate class of high risk work, the transitional arrangement has been extended to avoid disruption for industry.

Download the Work Health and Safety Amendment Regulation (No. 1) 2014 and explanatory notes at https://www.legislation.qld.gov.au/LEGISLTN/SLS/RIS_EN/2014/14SL238E.pdf  – look for SL No.238 of 2014.

DRY Quality Management Systems – Don’t repeat yourself

Today I came across an interesting TLA (three letter acronym for the uninitiated) that is used in Software Engineering called DRY – Don’t repeat yourself. The basis of the principle is to reduce the repetition of information by ensuring every piece of knowledge has a single, unambiguous, authoritive representation within a system. Basically a single source of truth.

The application of this methodology in business management systems (quality, safety and environment) provides for a more maintainable, extensible system that is easy to navigate and locate information.

So the next time you are preparing or developing a quality management system (QMS), safety management system (SMS) or environmental management system (EMS) ask yourself – is it DRY or is it WET (Write Everything Twice).

 

Congratulations to The University of Queensland Australian Equine Genetic Research Centre (AEGRC) for again achieving a score of 100% in the recent ISAG Horse Comparison Test

The University of Queensland Australian Equine Genetic Research Centre (AEGRC) has yet again achieved a 100% score in the recent ISAG International Horse DNA Typing Comparison Test”. The AEGRC reports all the ISAG-recommended DNA Markers required for complete Horse Parentage Analysis in each ISAG Horse Comparison Test, that is both the Equine Primary Panel of DNA Markers (14 Equine STR DNA Markers) and the Equine Secondary Panel of DNA Markers (14 Equine TKY STR DNA Markers).

 

The AEGRC has participated in all the ISAG DNA Profiling Horse Comparison Tests since their inception in the late 1990’s and has consistently scored 100% genotyping accuracy in all DNA Markers in every ISAG Horse Comparison Test. This is testimony to the strength of AEGRC’s Quality Management System and their commitment to continual improvement.

 

The ISAG Horse Comparison Test is held at least once every two years.

ISO 9001 and ISO 14001 Drafts are now available for download

The draft versions of the new Quality and Environmental Management system standards are now available for download from SAI Global. Both standards cost  $82.84 for a Single Use PDF at the time of writing.

ISO/DIS 9001, Quality management systems – Requirements will follow a new, higher level structure to make it easier to use in conjunction with other management system standards, with increased importance given to risk.

 http://infostore.saiglobal.com/store/Details.aspx?ProductID=1742631

 

ISO/DIS 14001, Environmental management systems – Requirements with guidance for use will include better organisational context for managing risk, and a shift toward improving environmental performance rather than the management system.

 http://infostore.saiglobal.com/store/Details.aspx?ProductID=1757716

 

A Quality Quotation: Steve Jobs

Your work is going to fill a large part of your life, and the only way to be truly satisfied is to do what you believe is great work. And the only way to do great work is to love what you do. ~Steve Jobs

NixAnderson Triple Certified – Quality, Safety & Environment

Congratulations to the team at NixAnderson for successfully passing their Stage 1 and Stage 2 QSE Certification Audit. They are now certified to ISO 9001:2008, AS 4801:2001 and ISO 14001:2004. NixAnderson chose Sci Qual as their certification body.

NixAnderson was established in 1999 to meet a regional and national requirement for bespoke project management services. NixAnderson is founded on a commitment to identifying and servicing our clients’ need and our team of senior professionals has a depth of experience and necessary resources to expertly and efficiently support our clients.

NixAnderson are committed to providing straightforward project solutions for a changing landscape. As a boutique project and development management company we offer a dedicated, trusted team with the knowledge and experience to deliver world–class projects to a diverse range of industries.

We are flexible, competitive and passionate about every project we undertake, providing bespoke solutions to meet any challenge.

website: www.nxa.com.au

nxa logo

 

Top 10 IT Standards

Want to know what Standards are most popular in the IT industry?

Ensure you have the information your competition is relying on:

AS/NZS 5377:2013, Collection, storage, transport and treatment of end-of-life electrical and electronic equipment More info
………………………………………………………………………………………………….
AS/NZS 8016:2013, Governance of IT enabled projects More info
………………………………………………………………………………………………….
ITG-089:2010, Above the Clouds – Managing Risk in the World of Cloud Computing More info
………………………………………………………………………………………………….
HB 26-1995, The computer anti-virus handbook More info
………………………………………………………………………………………………….
AS ISO/IEC 19777.2:2014, Information technology – Computer graphics and image processing – Extensible 3D (X3D) language bindings – Java More info
………………………………………………………………………………………………….
AS 5037-2005, Knowledge management – a guide More info
………………………………………………………………………………………………….
ITG-093:2008, Application security in the ISO27001 Environment More info
………………………………………………………………………………………………….
AS 3590.3-1990, Screen-based workstations – Input devices More info
………………………………………………………………………………………………….
AS/NZS 60950.1:2011, Information technology equipment – Safety – General requirements (IEC 60950-1, Ed. 2.0 (2005), MOD) More info
………………………………………………………………………………………………….
AS/NZS ISO/IEC 27002:2006, Information technology – Security techniques – Code of practice for information security management More info

Internal Auditor Training

Objective

This training program is designed to give attendees the knowledge and skills needed to undertake an unbiased and constructive internal audit in line with International Auditing Standard ISO 19011:2014. Participants will learn the skills and techniques of auditing and how to effectively report/communicate their findings so as to improve the effectiveness of their Quality Management System. A robust audit system is helpful in monitoring compliance with company policy and government regulations. It also helps identify potential risks, to limit/mitigate costs to your organisation.

The New Auditing Standard The new Auditing Standard, AS/NZS ISO 19011:2014, is relevant when conducting an audit of your business or of your suppliers, or when being audited by a third party for regulatory purposes. The AS/NZS ISO 19011:2014 auditing Standard provides expert guidance for all types of organisations and includes information on: the principles of auditing, managing an audit program, conducting management system audits, and evaluation criteria of the competence of individuals involved in the audit process.

For Whom

This course is designed for staff who have, or may have at some time in the future, internal audit responsibilities. This course will also benefit those who have to work with internal or external auditors and wish to gain maximum benefit from the review of Quality, Management Systems.
Course length This is a three day program to cover the Quality Assurance System Standard’s AS/NZS ISO 9001: 2008 requirements, the International Auditing Standard ISO 19011:2014, and will include practical application under supervision of the Trainer. The Program will also cover the proposed changes to ISO 9001, which is expected to be released in 2015.

Next Course Dates

December 2nd, 3rd, and 4th
Cost  $1,100/participant (accommodation and meals not included). Contact us for more information

Course Outline

This course combines an understanding of Internal auditing techniques and methods with an appreciation of the interpretation of AS/NZS ISO 9001 Quality Management System requirements. The program includes both the theory of audit, case analysis, and a strong practical application phase. The mix of audit exercises in different industries is designed to give delegates a full understanding of the internal audit process. Participants will be capable of improving productivity and performance by:  monitoring compliance with approved policies, processes and procedures, thereby reducing the probability of risk exposure, non-conformances, complaints and wastage;  detecting variation from approved work practices and initiating training to prevent recurrence of incidents;  providing a benchmark for improvement; and  providing an opportunity for cross-pollination of ideas and best practice from one part of an organisation to other parts of the organisation

Course Content

  1. an overview of the structure and content of ISO 9001 and an understanding of Quality Management System requirements,
  2. the contribution internal QMS audits can make to the effectiveness of your management system,
  3. the roles and responsibilities of an Internal QMS Auditor,
  4. how to plan your audits by developing effective checklists,
  5. how to verify that current practice in your organisation conforms with defined requirements,
  6. that auditing for conformity can improve the stability and robustness of management systems,
  7. to gather objective evidence through observation, interviewing and sampling of documents,
  8. to report findings accurately,
  9. what corrective action is and who is responsible for taking action,
  10. how to follow up and verify the effectiveness of corrective action taken,
  11. an understanding of the different types of audits; first party audits, second party audits, third party audits,
  12. defining the Objectives of the Audit,
  13. an understanding of internal audit policies and procedures,
  14. an understanding of AS/NZS ISO 19011:2014 “Guidelines for quality and/or environmental management system auditing”,
  15. relevance of policies, regulations and procedures,
  16. risk based auditing QMS hazards/risks,
  17. what must be audited in a Quality Management System,
  18. verification and validation,
  19. quality audit material – relating to the QMS Standard,
  20. corrective actions,
  21. preventive actions,
  22. planning the audit and assignment of responsibilities to audit team members,
  23. an understanding of the stages of an audit,
  24. development of an internal audit schedule,
  25. an understanding of the auditor’s responsibilities,
  26. an understanding of the role of audit entry and exit meetings,
  27. process and procedures for conduct of internal audits,
  28. conduct of compliance audits (live audits are conducted),
  29. documentation of corrective action,
  30. identify required corrective action for non-conformances,
  31. review/follow-up corrective action,
  32. audit reporting,
  33. code of conduct for internal auditors,
  34. dealing with complaints,
  35. close-out of corrective action reports,
  36. ensuring compliance and confirming that action taken has been effective in preventing recurrence,
  37. review the effectiveness of internal auditors and the internal audit process,
  38. summary.

Training Certificates 

A Certificate of Training will be issued to each participant.
Course Trainer This course will be conducted by a QAS International professional Consultant whose hands-on knowledge and continuing in-depth involvement in all aspects of internal assessment and review of Quality Management Systems provides a valuable bonus to delegates. This experience is passed on during formal sessions and informal discussion.

The Venue

The venue will be at QAS International office or offices within the same building, depending upon numbers of participants

 

DEPTH OF EXPERIENCE CONDUCTING SIMILAR TRAINING WORKSHOPS/PROGRAMS

The nominated trainer Brad Bishop, is the Managing Director of QAS International. Brad is highly regarded for his training ability and experience. Brad has even conducted internal audit training programs for staff of many tertiary institutions including University of Queensland, University of Southern Queensland (Toowoomba), Central Queensland University (Rockhampton), University of Adelaide, Edith Cowan University (WA).
Also, Brad Bishop has conducted hundreds of internal audit training programs for clients in the numerous industries.

 

Central Queensland University Internal Audit Program – Comments from QA Manager 
Hi Brad,   Thanks for the Internal Auditor Training. I have had feedback from a number of staff who enjoyed the course, and commented that it has reduced their fear and given them an opportunity to upskill in relation to their work portfolio.    I was also asked to pass on their thanks for making it interesting. They were expecting a lot of boring theory, but got a very practical and well paced workshop.   Finally, from me, thanks for being open and practical and sharing your experiences in a way that re-enforced that you can give such examples whilst respecting the confidential nature of your work in relation to other clients. It was a good lesson for the members of my team and one they commented on.    
Regards  
Pam Sorohan  Quality Management Systems Officer  *********************************************************** Faculty of Informatics & Communication Central Queensland University Bld 19 3.10, , Yaamba Road, Rockhampton 4702 Ph:  07 49309502 Fax:  07 49309729  

Want to know what Standards are most popular in the Construction industry?

Ensure you have the information your competition is relying on:

 

AS/NZS 3000:2007, Electrical installations (known as the Australian/New Zealand Wiring Rules) More info
………………………………………………………………………………………………….
AS 1684, Residential timber-framed construction Series More info
………………………………………………………………………………………………….
AS/CA S009:2013, Installation requirements for customer cabling (Wiring Rules) More info
………………………………………………………………………………………………….
AS 1657-2013, Fixed platforms, walkways, stairways and ladders – Design, construction and installation More info
………………………………………………………………………………………………….
AS/NZS 3008.1.1:2009, Electrical installations – Selection of cables – Cables for alternating voltages up to and including 0.6/1 kV – Typical Australian installation conditions More info
………………………………………………………………………………………………….
AS/NZS 5601 Set:2013, Gas installations Set More info
………………………………………………………………………………………………….
HB 39-1997, Installation code for metal roof and wall cladding More info
………………………………………………………………………………………………….
AS/NZS 3500 Set (Parts 0-4):2003, Plumbing and drainage Set More info
………………………………………………………………………………………………….
AS 4773.2-2010, Masonry in small buildings – Construction More info
………………………………………………………………………………………………….
HB 64-2002, Guide to concrete construction More info

Queensland Shade Shelters certified to ISO 9001 and AS 4801

qssCongratulations to Paul, Georgie and the team at Queensland Shade Shelters for achieving quality and safety certification.

QLD Shade shelters are based on the sunny coast but judging by their success to date it will only be a matter of time before they establish a presence in other states.

AUSTRALIAN MADE

Shade Sheds and Dome Shelters

Our Dome Shelters, Shade Sheds and other shelters are made using quality materials, designed and manufactured in Queensland. All our shelters have galvanized steel frames and are covered in Colorbond sheeting or the best quality fabric in Australia.

All our Shade Sheds and shelters are engineer certified, strong and built to last.

QLD Shade shelters chose QMS as their certification body.

Envirogain certified to ISO 9001

Congratulations to the team at Envirogain for passing their 9001 with flying colours.

Testimonial – “We found QAS International to be extremely professional, timely and the documents to be of a very high standard. This process has greatly improved the efficiency and organisation of our company” April – Admin Manager.

Envirogain are specialist contractors in pest plant & animal control, revegetation and GPS Mapping.

Our company primarily services South East Victoria, where we undertake sensitive weed control work, revegetation, pest animal control programs, as well as GPS mapping in both bushland and foreshore environments for a diverse client base including local government authorities, committees of management and private landholders.

Envirogain delivers end to end services, beginning with project planning and development through to the practical implementation and ongoing management strategies.

www.envirogain.com.au

Envirogain chose Sci Qual as their certification body.

ISO/Draft International Standard (DIS) 9001:2014 and what is expected in ISO 9001:2015

The Draft International Standard (DIS) ISO 9001:2014 Quality Management System (QMS) is a precursor of the revised ISO 9001:2015 (scheduled for release in late 2015) and gives great visibility on what the final ISO 9001:2015 Standard will include.  What does the new ISO 9001 mean for organisations? Changes include:

Organisational Context. This requires organisations to determine the internal and external key stakeholders/interested parties, context, issues, and requirements that can impact on the planning and development of the Quality Management System (QMS). This is intended to provide the right focus, approach and balance to the different elements of the Quality Management System (QMS) structure and design of the Quality Management System (QMS).

Leadership. The requirements relating to the leadership role that senior management play in creating, supporting and maintaining an effective Quality Management System (QMS) have been enhanced. Senior management will need to demonstrate their involvement in and engagement with the Quality Management System (QMS) including accountability for the effectiveness of the Quality Management System (QMS).

Process-Based Approach. The Draft International Standard (DIS) ISO 9001:2014 contains many references across several clauses to organisations placing a greater emphasis on applying a process-based approach to their management system.
Risk-Based Approach. The Draft International Standard (DIS) ISO 9001:2014 requires a risk-based approach to planning, systems, processes and the extent of controls and performance/outcome monitoring. The requirements under a risk-based approach affect quality planning and now incorporate much of what was previously referred to as “Preventive Action”. Now organisations will need to determine the risks that need to be addressed to give assurance that their Quality Management System (QMS) can consistently achieve its intended results/outcomes and quality objectives.  Many organisations already have risk-based planning in many services and functions (eg, safety), but this may not previously have been connected to the Quality Management System (QMS). This greater focus on risk will mean that organisations will need to demonstrate how quality risk is managed. The extent of quality risk management needed in organisations will be influenced by the nature and risk of goods and services provided by the organisation.
Knowledge. Organisations will now need to consider and identify what knowledge is needed to achieve consistent standards and conformity of products and services along with how it will develop, maintain and retain such knowledge.

Control of Externally Sourced Products and Services. The requirements apply to both externally sourced goods and services that can potentially impact on the quality of an organisations end product or services. This has always been a requirement but now organisations will need to apply a risk-based approach and determine the type and extent of controls required over external suppliers and providers.

Moving from ISO 9001:2008 to ISO 9001:2015. Senior management in organisations should start the transition planning now, including setting and communicating a transition date with their consultants and certifying organisation. Also, we recommend that you make sure that senior management and internal auditors understand the differences that ISO 9001:2015 will bring to your Quality Management System (QMS). We suggest that you liaise with your consultants to conduct a gap analysis and training in ISO/DIS 9001:2014.

 

JML Tree Services certified to ISO 9001:2008

Congratulations to Jeremy and the team at JML Tree Services for achieving certification to ISO 9001:2008.

JML provide vegetation management services on the Southern Highlands of NSW to residential, commercial and government clients.

www.jmltreeservices.com.au

DSP Gaurds & Patrols certified to ISO 9001 and AS 4801

Congratulations to Roland, Bev and the team at DSP Gaurds and Patrols for passing their certification audit today.

DSP chose Sci Qual as their certification body.

Established in 2011, the business was and still is family owned and operated and well respected in the community. We don’t want meet2014-07-24 16_52_44-Company Profile _ DSP Guards & Patrols our clients expectations, we want to exceed them which led us to develop our DSPLink system to include our clients throughout the monitoring of their property.

At DSP Guards & Security Services we only employ fully trained and licensed security guards to ensure that the security of our staff, our clients and their property is never jeopardised.

We offer a wide range of Security Services and have a fully qualified team that will guarantee your experience is a positive one and that your property (and staff) are always secure. We want to make sure your first call for security is a good one!

Releases of New Draft ISO Health and Safety Standard

To date, there has not been an official ISO management system standard for health and safety that is equivalent to say, ISO 9001 for ‘Quality’, or ISO 14001 for ‘Environment’. That is all about to change with the new ISO 45001 standard in the pipeline.

 

There are reportedly 50 countries and international organisations, including the International Labour Organization, involved in the development work. The new standard is being based on the British Standard BS/OHSAS 18001, and will also fit in with the  new ISO “high level structure” (common clause sequence, common core text, common terms and definitions) that is being applied across all the key management system standards as they are introduced or updated.

 

The ISO health and safety project committee has just released a ‘Committee Draft’ of ISO 45001. A final draft will be issued in 2015, with the full standard expected in October 2016. The ISO 9001 quality and ISO 14001 environmental management standards are scheduled to be updated in 2015.

Quadbikes and Motorbikes on Farms: Death on Wheels

Last week saw two quad/motorbike workplace fatalities on QLD farms and these are not isolated incidents.

Here is some information that can be used to control the hazards associated with  using quads and motorbikes:quadrollover

http://www.deir.qld.gov.au/workplace/resources/pdfs/farm-safety.pdf – A great document that lists typical Farm hazards and suggested controls

http://www.deir.qld.gov.au/workplace/industry/agriculture/plant-machinery/quadbike/index.htm#.U8IUQ02KDIU – general information on Quadbikes including associated hazards and recommended controls

http://www.deir.qld.gov.au/workplace/resources/pdfs/quad_bikes_farms.pdf – more info on quad bikes…. they are dangerous, put controls in place!!

Industry Highlight: Rural Plant Safety

In light of the number of serious safety incidents that occur around Australia each day we have decided to release a weekly blog post, focusing on a different industry each week. tractorrollover

One area that seems to receive a disproportionately high number of incidents is the rural sector, hence our first episode relates to the Rural Plant Safety. The number of vehicle related accidents and incidents that occur in rural workplaces is staggering so if you work in this industry please read and understand the following code of practice. If you aren’t sure about the hazard identification and risk assessment process then please contact us.

Rural Plant Code of Practice QLD 2004

ACSL Quality Bulletin – July 2014

Quality Assurance Information bulletin attached featuring our consultant Brad Bishop

QA Bulletin July

Top ten mining standards

Want to know what Standards are most popular in the mining industry?

Here is a list of the top ten in the mining industry – ensure you are up to date and applicable standards are adhered to.

AS/NZS 3007:2013, Electrical equipment in mines and quarries – Surface installations and associated processing plant More info
………………………………………………………………………………………………….
AS/NZS 4871 Series, Electrical equipment for mines and quarries More info
………………………………………………………………………………………………….
AS/NZS 4240 Series, Remote control systems for mining equipment More info
………………………………………………………………………………………………….
AS 3785 Set-2007, Underground mining – Shaft equipment Set More info
………………………………………………………………………………………………….
AS/NZS 3584 Set:2012, Diesel engine systems for underground coal mines Set More info
………………………………………………………………………………………………….
HB 242-2007, High voltage mining equipment for use underground More info
………………………………………………………………………………………………….
ASCRM 025-2003, Certified reference material – Alumina More info
………………………………………………………………………………………………….
AS 4368-1996(R2013), Mine plans – Preparation and symbols More info
………………………………………………………………………………………………….
AS 4606-2012, Grade S fire resistant and antistatic requirements for conveyor belting and conveyor accessories More info
………………………………………………………………………………………………….
AS 4156.6-2000 (R2013), Coal preparation – Determination of dust/ moisture relationship for coal More info

Update on ISO/DIS 14001:2014

lawnISO has now published the Draft International Standard (DIS) for ISO 14001, the world’s most widely adopted international Environment Management System (EMS) Standard. The Draft Standard incorporates Annex SL, which is the high level structure and common text for all new and revised ISO management system standards.
ISO/DIS 14001:2014 introduces consideration of controls over outsourced processes, which relates to the environmental aspects and risks and opportunities that can be controlled or influenced using a life cycle perspective. The requirements cover supplier and contractor communications, the design of products and services, and during use and end of life treatment.
There will be a greater focus on how companies’ products or services impact from a lifecycle perspective. This, however, does not mean lifecycle analysis. Companies will need to look at how they can control or influence their products or services, which could potentially impact on the environment, including such things as: outsourcing of processes/services; sourcing raw materials, and what’s going to happen to products at the end of their life cycle.
The revised ISO 14001 is expected to be published by the end of 2015 and organisations will have a three-year transition period from the current Standard to the new version of the Standard.

A Quality Quotation: C’Breeze

“The Bitterness of Poor Quality remains long after the sweetness of low price is forgotten.”

Client website: www.cbreeze.com.au – not sure where they found it 🙂

Superior Machinery Maintenance Certified to ISO 9001

Well done to Karen, Sam and the guys Superior Machinery Maintenance for achieving logo

ISO 9001 Quality Management System (QMS) certified. A great team effort to the best supplier of mechanical repair and maintenance services in Mt Isa and the surrounding areas (in our humble opinion!).

SMM went with SAI Global as their certification body. http://www.saiglobal.com/

 

nkt Pass ISO 9001 QMS and AS 4801 Safety again

Congrats to the team at nkt cables for passing their ISO9001:2008 QMS and AS 4801:2001 SMS surveillance audit, another great result.

nkt Cables supply and install medium and high voltage cable and cable Accessories in Australia and New Zealand to the following industries:nkt

  1. Power utilities;
  2. mining,
  3. railway,
  4. engineering, and
  5. corporate and governments.

For more information see www.nktcables.com

Certification Body: Sci Qual www.sciqual.com.au

When does electrical equipment need tagging?

In Queensland the requirements are according to the table below. Note that office equipment without a safety switch is required to be tagged every five years.

Class of work Portable/specified electrical equipment Type 1 or 2 safety switch (fixed) Type 1 or 2 safety switch (portable)
Construction work At least 3 monthly intervals by a competent person.
  • Use the inbuilt test button (at least monthly).
  • An operating time/current test by a competent person at least annually.
  • Use the inbuilt test button – immediately after it is connected and immediately before it used, first time each day.
  • By a competent person, at least every 3 months.
Manufacturing work
  • If equipment is double insulated, at least every 12 months by competent person.
  • If not double insulated, at least every 6 months by competent person.

and connected to a safety switch.

  • Use the inbuilt test button – at least every 6 months.
  • An operating time/current test at least every 12 months by competent person.
  • Use the inbuilt test button – daily or before each use, whichever is longer.
  • By a competent person, at least every 12 months.

Note: From 1 March 2008, portable safety switches are not to be used in manufacturing work. Installed safety switches must be used.

Service work At least 12 monthly intervals by a competent person or connected to a safety switch.
Office work At least 5 yearly intervals by a competent person or connected to a safety switch.
  • Use the inbuilt test button at least every 6 months.
  • An operating time/current test by a competent person, at least every 2 years.
  • Use the inbuilt test button at least every 3 months.
  • An operating time/current test by a competent person at least every 2 years.
Amusement work (specified electrical equipment)
  • If equipment is double insulated, at least every 12 months by competent person.
  • If not double insulated, at least 6 months by competent person and connected to a safety switch.
Amusement work (amusement rides and devices) Inspected and tested each after each onsite assembly, and every six months.
Rural industry work (all plug in equipment) Visual examination before each use.
Rural industry work (Specified electrical equipment used under stated electrical risk factors) Either: test and inspect every 12 months or protect with a safety switch. Recommended push button test every three months. Recommended push button test every three months.

Whats new in ISO 9001:2015? Hear from the horses mouth

Interview with Nigel Croft, Chair of the ISO subcommittee responsible for ISO 9001.

 

 

 

Too boring? Fast forward to the good bits:

  • Why ISO is revising ISO 9001 (04:20)
  • What the revision process involves (06:45)
  • Who can participate in the process (12:43)
  • What are the biggest changes so far (Draft International Standard stage) (14:00)
  • What the changes mean for users (22:00)
  • What are the next big steps (28:44)
  • When will users have to conform to the 2015 revision (30:10).

How to choose a consultant: due dilligence

It seems these days every man and his dog are donning the “quality consultant” hat and, armed with a bundle of (often) plagerised manuals and documents approach the market offering to deliver quality (ISO9001), safety (AS4801) and environmental (ISO14001) management system solutions.

The old saying: you get what you pay for rings true in this situation and market new comers often short quote on the time and price associated with correctly undertaking the gap analysis, development, implementation, communication, internal auditing and filesmanagement review processes.

The business consultancy industry is not regulated so before you proceed with any consultant, you should always check:

  • consultant qualifications and industry experience,
  • knowledge of lean QMS to ensure your management system improves business performance and does not stifle growth,
  • whether they have implemented higher level management systems eg FSC Safety,
  • have 100% of their clients archived certification the first time, and
  • do they hold ISO 9001 certification themselves.

Why choose QAS International? CLICK HERE

Note: we are currently offering the setup of 5 forms in Easyforms complimentry with all of our management systems. See https://www.youtube.com/watch?v=1QmkcR9pR84 for more information www.easyforms.com.au

Sustaining business excellence through a culture of quality

Product quality, high levels of customer service and increased bottom line are all marks of business excellence but the true measure of excellence can be found in not just achieving results but sustaining them.

 

QAS International consultants are able to develop business management systems that apply continual improvement and lean QMS methodologies to embed a culture of quality in your organisation. This includes the QMS process of plan do check act or PDCA, when followed ensures nonconformances or noncompliances, (incidents, improvement opportunities, audit findings etc) are assessed and managed. This includes corrective action to resolve the problem, preventative action to ensure the problem does not occur again and management review and close out.

New video on Vimeo

Thinking about certification? Our new video is now online at Vimeo:

2014 World Conference on Quality & Improvement

Bon voyage to our two Directors who are heading off to Dallas USA for the 2014 World Conference on Quality & Improvement (May 5th to May 7th). There will be dozens of exhibitors and hundreds of information sessions, no doubt they will make some great connections!

For more information on the conference see the ASQ site here: http://wcqi.asq.org/

ASQ world conference 2014

Bluedust HACCP Certification

Congratulations to Steve and the team at Bluedust for passing their HACClogoP Food Safety audit.

Bluedust are wholesale distributors, providing packaging products, food products and cleaning supplies to the food service industry.

A great result, well done!

 

What is QA?

QA or Quality Assurance commonly refers to the status of an organisation that has developed and implemented a quality management system that meets the requirements of the Australian and international standard AS/NZS ISO 9001:2008 Quality Management System – Requirements (the QA standard). This includes (but is not limited to):

  • Management commitment,
  • Quality Policy,
  • Quality objectives,
  • a Quality Manual,
  • Product (and service) realisation,
  • Design & development,
  • Corrective action,
  • Resource management,
  • Document & records control,
  • Procurement (suppliers and subcontractors) management, and
  • Monitoring, analysis and continual improvement.

If an organisation is QA certified then this implies they have undertaken and passed an audit performed by a JAS-ANZ accredited certification body. When a company has passed the QA audit they will be issued with a QA certificate by the certification body, which normally lasts for three years.

ISO 55000:2014 and ISO 15001:2014 Asset Management

Two new standards ISO 55000:2014 (Asset management – Overview, principles and terminology) and ISO 55001:2014 (Asset management – Management systems – Requirements) and now available for download from SAI Global.

These standards provide an overview and requirements for asset management systems, principles and terminology, and the expected benefits from adopting asset management.

World Accreditation Day

June 9th 2014 marks the annual World Accreditation Day. WAD is a global initiative jointly established by the International Accreditation Forum (IAF) and International Laboratory Accreditation Cooperation (ILAC) to raise awareness of the importance of accreditation-related activities including (but not limited to) accreditation to ISO 9001, ISO 18001 and ISO 14001.

This year will focus on the role accreditation plays in providing confidence in the provision of energy.

World Accreditation Day will be celebrated across the world with the hosting of major national events, seminars, and press and media coverage, to communicate the value of accreditation to Government, Regulators and the leaders of the business community.

I will update this blog when information is available from JAS-ANZ for Australian / New Zealand events. In the mean time here is great a video on the benefits of accreditation:

Continuous Improvement & PDCA

1213px-PDCA_Cycle.svg It is important to  realise that the adoption of continuous improvement and associated / subsequent changes form a cultural shift for  organisations. The implementation of a Plan Do Check Act Management system (be it quality, safety or environmental) is not a project with a deadline or an initiative for one area of your business but a holistic approach to business management. Building a Culture of Excellence in an SME (Small/Medium Enterprises) requires embracing change and focusing on driving improvements in the organisation, be they for profit or not for profit. Organizations use the PDCA and business excellence framework as a roadmap for their business excellence journey, helping to develop plans, implement the plans, check the system and act to improve the plans; forming the continual improvement cycle.  

University of Queensland Equine Genetics Research Centre

Dear Brad and QAS International,

Just a note to let you know we passed our latest  ISO9001 surveillance audit with no non-compliances.

We have had continuing ISO9001 certification now for nearly 10 years and have never received a non-compliance.

This is due largely to the expert guidance and assistance QAS International has provided to us as our quality consultant over that period of time.

Quality management system certification is a major part of our business and adds a very important level of assurance for our many clients.

We owe you and QAS International a very big thank you for the continued high level service you provide to us year after year. Thank you!

Kind Regards,
Faye

Faye Hamilton
Receiving and Reporting Manager (Quality Officer)
Australian Equine Genetics Research Centre
Level 7 Building 68 Cooper Road
University of Queensland St Lucia 4072

equine genetics

Workplace Health and Safety Updates

Question: How do you keep up to date with the latest changes to workplace health and safety requirements?

Answer: Subscribe to the state Workplace Health and Safety / Occupational Health & Safety regulator email updates.email-integration-2

It’s easy just follow the links below to the regulator websites, complete the subscription (choose your industry etc) and you will be added to their mailing list. When relevant WH&S changes and updates are made you will receive an email so you can ensure you are compliant. A great way of demonstrating due diligence!

Queensland eSafe Newsletters: http://www.deir.qld.gov.au/workplace/publications/enews/subscribe/index.htm

New South Wales Workcover eNews: http://www.workcover.nsw.gov.au/Subscribe/Pages/default.aspx

Victoria Work Safe News: http://www.worksafenews.com.au/?Itemid=158

Northern Territory: no email service but Industry Sector Bulletins and information for Business and workers + Safety Alerts herewww.worksafe.nt.gov.au

Western Australia WorkSafe Email information service: http://www.commerce.wa.gov.au/worksafe/content/Services/Mailing_lists/index.htm

South Australia SafeWork SA: no email service but all workplace health and safety here https://www.safework.sa.gov.au/

Tasmania WorkSafe Tasmania: website under development http://workplacestandards.tas.gov.au/home

ACT Worksafe ACT: http://www.worksafe.act.gov.au/page/view/1020

Are you ready for certificaiton?

Here are a few questions you may want to run against your organisation prior to your certification audit.

  • What is your core business and what goods and services are going to be included in the scope of your certification?
  • Do you have a Legislative and Standards Compliance Register?
  • Have you identified who your key stakeholders are and do you have a key Stakeholder Engagement Plan?
  • Do you have a documentation structure diagram? Do you have a Document Master List?
  • Do you have a Records Master List which specifies minimum records retention times which comply with Qld   Archives Act?
  • Who will be your Quality Manager? Are they keen to do the job?
  • Do your staff have documented Position Descriptions?
  • What are your funding/contract reporting requirements?
  • Do you have a Delegations Schedule/Matrix (from the Board) defining limits of authority?
  • Do you have a Strategic Plan? How current is it?
  • For material on your website, do you have an image, voice, biographical material release form?
  • What system do you have in place for proactive client feedback, analysis and review? How do you measure customer satisfaction?
  • Do you have a system for handling complaints?
  • How well are you doing? What criteria are you evaluating when you make this determination? (Should be in relation to your contractual requirements and ‘Quality’ objectives, which are required to measurable)
  • Do you have a Quality Policy and Quality Objectives?
  • Do you have social media and if so do you have a social media policy?
  • Do you have a media release policy?
  • What systems do you have in place for service delivery process performance monitoring and evaluation?
  • Do your monitoring systems allow you to readily establish the status of the job/work/activity?
  • Do you have a competency matrix?
  • Do you have an Improvement Register, or similar which allows internal issues, suggestions and improvement opportunities to be logged and   followed up?
  • Do you have a Risk Register and Risk Management Framework?
  • Have you appointed someone within the organisation as Document Controller?
  • Is your electronic document and records management system structured and controlled, or can anyone save anything anywhere?
  • Who looks after your HR (recruitment, induction and training)? Do you have a staff appraisal system?
  • What purchasing do you do? Are there financial delegations? Do you outsource anything (eg, IT)?
  • Do you have electronic back up of electronic data? What about files on individual PCs?
  • What meetings do you have? Do you have a Terms of Reference (TOR) for each meeting (eg, purpose, frequency, attendees, standards agenda, minutes taken by, etc)?

Proven 100% Track Record

QAS International is the preferred provider of quality, health, safety and environmental (QHSE) consulting and compliance services, with a 100% track record over 22 years.

Our relentless focus on the customer experience is why our clients describe us as highly professional, experienced, focused, flexible, creative and efficient, with good communication and interpersonal skills.

QAS International takes a hands-on approach to QHSE. We start by evaluating risks and relevant factors such as regulations, desired outcomes, constraints, culture, best communication strategies, and diverse internal and external factors that affect your operations and business efficiency. This gap analysis provides the basis for the development, implementation and evolution of a comprehensive, tailored and customised QHSE program – one that has simplicity at its core, but blends efficient and effective processes and procedures with electronic tools and systems to ensure excellent outcomes and results.

Quality, Safety, Environment, HACCP – How can we help you?

QAS International partners with your business to develop, implement, and maintain management systems which are customized to meet the needs of your organization, leveraged to improve quality, health, safety, environmental (QHSE) and Food Safety (HACCP) performance, and conform to Australian and internationally recognized standards. We’ll work with you to determine which standard is right for your organization.

  • AS/NZS ISO 9001 Quality Management Systems
  • AS 4801 Work Health and Safety/OHSAS 18001: Occupational Health and      Safety Management Systems
  • ISO 14001 Environmental Management Systems
  • HACCP Food Safety

QAS International Health, Safety and Environmental Services

  • Policy, Procedures, and Manual
  • Forms, Templates, Registers, Spreadsheets
  • Electronic Forms (for Tablet/IPad use)
  • Environmental Aspects and Impacts
  • Health and Safety Risks, Threats, and Hazards
  • Training
  • Communications Strategies
  • Document and Records Control
  • Operational Control and Performance Monitoring
  • Business Continuity Planning
  • Process and Systems Monitoring and Measurement
  • Audits
  • Gap Assessments
  • Nonconformity, Corrective Action, and Preventative Action
  • Management Review
  • Continuous Improvement

Construction Safety Services

QAS International Construction Safety applies ‘time tested’ methods to the management of construction safety risk/ loss control activities. Our approach is to partner with your organization and become an extension of your team. We help to eliminate accidents and enhance your safety culture by developing effective solutions that can be applied to the unique characteristics of dynamic and ever-changing construction environment.

Our team consists of field experienced and highly credentialed consultants trained in the safety environment. We focus on all levels of employees and all levels of risk that have an effect on your bottom line. Construction Safety services include:

  • Implementation and auditing of HSE programs
  • Pre-construction planning
  • Hazard Identification, Risk Assessment and Controls (HIRAC)
  • Safety Training
  • Site Supervisor and task specific training

Benefits:

  • Clear communication of safety responsibility from project executive to supervisory staff to the field
  • Increased knowledge and accountability of contractor and subcontractor safety responsibilities
  • Effective and documented employee orientation
  • Pre-construction/pre-planning meetings for trades/tasks considered high exposure
  • Proactive approach to identifying and documenting site specific job hazard analyses
  • Regular safety audits tracking actions through  completion
  • Loss Potential reduction
  • Technical assistance and customized training services
  • Enhancing safety culture

QAS to provide ISO 9001 consultancy to Job Services Australia branches

DEEWR (now Department of Education and Department Employment) is requiring all Job Services Australia providers to be Certified to one of four standards (ISO 9001, Investors in People, ESIS or Disability Standards) to enable JSA providers to tender for the 2015 tender round. QAS International are happy to announce they are providing consultancy services to organisations looking to obtain ISO 9001:2008 Quality Management Systems certification.

Namatjira Aboriginal Haven certified to ISO 9001 Quality Assurance

Congratulations to Dez and the team at Namatjira for passing their stage 2 9001 audit, a top effort!

www.namatjirahaven.com

 

New legislation: Heavy Vehicle National Law (HVNL) & Regulations

The new Heavy Vehicle National Law (HVNL) and Regulations commenced on 10 February 2014 in Queensland, New South Wales, Victoria, South Australia and Tasmania. The  National Heavy Vehicle Regulator (NHVR) will now be looking after one rule book for all heavy vehicles over 4.5 tonnes gross vehicle mass.

Prior to the new legislation differences between the heavy vehicle road transport laws in each state and territory made it difficult for operators to navigate the rules and comply with the sometimes inconsistent jurisdictional requirements. The NHVR aims to deliver a significantly wider range of services, with a view to evolving into a one-stop-shop for heavy vehicle road transport business with government.

Some aspects of heavy vehicle regulation shall remain unchanged including:

  • heavy vehicle registration,
  • inspections,
  • policing and authorised enforcement of heavy vehicle offences,
  • driver licensing,
  • all matters related to the carriage of dangerous goods (responsibility of the relevant state and territory authorities), and
  • legal and court processes will largely remain as they are.

The Act includes four regulations as follows:

New WHS QLD Codes of Practice

December 2013 saw the introduction of some new Codes of Practice in Queensland. Codes of Practice provide industry specific requirements in a relevant, easy to understand format. It is essential that all workers in an industry covered by a COP are familiar with and understand the requirements of that Code, ensuring work is done in a safe and legal manner. Here are a list of the 2013 arrivals (note: click on the COP name to open or download PDF from WHS QLD website):

Changes to the Queensland WHS Regs – Working @ Heights in Construction

On 15 November 2013 amendments to the Work Health and Safety Regulation 2011 were introduced that provide additional information on specific control measures required when there is a risk of a fall of at least:

  • three metres in housing construction work; or
  • two metres in other construction work.

This includes the following sections of Chapter 6 (Construction Work), Part 6.3 (Duties of person conducting business or undertaking) Subdivision 2:

  • 306CRisk of fall of less than 3m in housing construction work or less than 2m in other construction work or construction work on roof with slope not over 26°;
  • 306D Risk of fall of at least 3m in housing construction work or at least 2m in other construction work or construction work on roof with a slope over 26°;
  • 306E Edge protection as control measure;
  • 306F Fall protection cover as control measure;
  • 306G Travel restraint system as control measure;
  • 306H Fall arresting platform as control measure;
  • 306I Fall arrest harness system as control measure; and
  • 306J Safety net as control measure.

SWMS are still required for all construction work (housing and commercial) that involves the risk of a person falling more than two metres (considered high risk construction work) . This requirement applies to all construction work, including housing construction.

Queensland Roof Replacements certified to AS4801:2001

Well done to Garth and the team at Queensland Roof Replacements for obtaining AS 4801:2001 certification using Easy Forms to automate the

qrr logo

generation and distribution of Safe Work Method Statements, Asbestos Removal Controls Plans and Form 65s.

QRR are now certified to ISO 9001 and AS 4801.