Are you ready for ISO 9001:2015?

With the scheduled release of ISO 9001:2015 three months away it is time to start thinking about the changes your QMS requires (if any) to comply.

The key areas of change in the new Standard are as follows:

  • Understanding the Organisations Operating and Stakeholder Context – this is a new requirement.
  • Understanding the Needs and Expectations of Interested Parties/Stakeholders – this is a new requirement.
  • Leadership – this is a new requirement.
  • Quality Risk Management – this is a new requirement.
  • Planning to Achieve the Quality Objectives and Planning of Changes – this is a new requirement.
  • Competence – now must relate to ‘Quality’ objectives.
  • Awareness – now includes contacted workers, volunteers.
  • Communication – now includes external communication.
  • Documented Information – new emphasis on learning organisation and knowledge management.
  • Production and Service Provision – this is an expansion on ISO 9001:2008 requirements (eg, documented information to specify intended results, and to determine the nature and extent of any post-delivery/after-sales activities [eg, including warranty (where applicable).
  • Monitoring, Measurement, Analysis and Evaluation – there is a new requirement to obtain information relating to customer views and opinions of the organisation.
  • Internal Audit – there is a new requirement for the Internal Audit Schedule to take customer feedback into account. Also, Internal Audit schedule will need reflect the risk to the business and audit higher risk areas more frequently than annually.
  • Management Review – there is an expanded requirements for management review of inputs or agenda
  • Nonconformity and Corrective Action – Specific reference to ‘preventive action’ has been removed.
  • ISO 9001:2015 now includes an additional requirement to record the nature of nonconformities. On discovering a nonconformity, an explicit requirement is introduced for organisations to determine whether other similar nonconformities actually exist, or could potentially exist.

 

If you would like to discuss the upcoming changes then don’t hesitate to contact us.

$20 Australian Standards from SAI until Friday

For a limited time SAI Global are offering a range of Australian Standards at a record price of just $20 dollars each!

Choose from over 3,000 Standards with subject areas include Subject areas include engineering, environment, health, information technology, building and more.

Offer ends Friday morning for more information click here: http://view.email-saiglobal.com/?j=fe581578766d017f771d&m=fef31178706200&ls=fdf31c787d640079751d7076&jb=ffcf14 

Australian Food Safety Week

Australian Food Safety Week 9-16 November 2014

Australian Food Safety Week is 9-16 November 2014. It is the major activity of the Food Safety Information Council, Australia’s leading disseminator of community targeted food safety information.

The theme for Australian Food Safety Week 2014 is the Temperature danger zone – keeping hot food hot and cold food cold. Food poisoning bacteria can survive and grow rapidly if food is left out in temperatures above 5°C and under 60°C.

Media release

Don’t leave your cooked rice on the benchtop overnight (8November 2014)

E-newsroom

Check out all our resources

Fact Sheet

Check out our temperature danger zone fact sheet

New IT Governance Documents

New IT Governance Publications

Given the growing number of risks associated with information technology (security, privacy and cyber fraud), organisations are having to become more stringent on making sure that their information systems perform as expected. IT Governance can be the difference between success and failure.

IT Governance Publishing (ITGP) has recently released the following:

Workplace Health Safety QLD Act Amendment

A Council of Australian Governments’ review into work safety laws will consider reducing a range of administrative requirements including registration of certain items of plant and asbestos health monitoring record keeping requirements.

Until the Queensland Government can consider the review’s recommendations, commencement of a new five yearly registration renewal period for items of plant such as lifts, cranes and pressure vessels will be postponed and the current annual renewal period maintained until 1 January 2016.

The commencement date for mandatory asbestos health monitoring requirements will also be extended until 1 January 2016.

In addition, the transitional arrangement permitting holders of high risk work licences for non-slewing mobile cranes to also operate a reach stacker will be extended until 31 December 2015. As consideration is being given to reach stackers no longer being a separate class of high risk work, the transitional arrangement has been extended to avoid disruption for industry.

Download the Work Health and Safety Amendment Regulation (No. 1) 2014 and explanatory notes at https://www.legislation.qld.gov.au/LEGISLTN/SLS/RIS_EN/2014/14SL238E.pdf  – look for SL No.238 of 2014.

Top 10 IT Standards

Want to know what Standards are most popular in the IT industry?

Ensure you have the information your competition is relying on:

AS/NZS 5377:2013, Collection, storage, transport and treatment of end-of-life electrical and electronic equipment More info
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AS/NZS 8016:2013, Governance of IT enabled projects More info
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ITG-089:2010, Above the Clouds – Managing Risk in the World of Cloud Computing More info
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HB 26-1995, The computer anti-virus handbook More info
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AS ISO/IEC 19777.2:2014, Information technology – Computer graphics and image processing – Extensible 3D (X3D) language bindings – Java More info
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AS 5037-2005, Knowledge management – a guide More info
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ITG-093:2008, Application security in the ISO27001 Environment More info
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AS 3590.3-1990, Screen-based workstations – Input devices More info
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AS/NZS 60950.1:2011, Information technology equipment – Safety – General requirements (IEC 60950-1, Ed. 2.0 (2005), MOD) More info
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AS/NZS ISO/IEC 27002:2006, Information technology – Security techniques – Code of practice for information security management More info

Want to know what Standards are most popular in the Construction industry?

Ensure you have the information your competition is relying on:

 

AS/NZS 3000:2007, Electrical installations (known as the Australian/New Zealand Wiring Rules) More info
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AS 1684, Residential timber-framed construction Series More info
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AS/CA S009:2013, Installation requirements for customer cabling (Wiring Rules) More info
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AS 1657-2013, Fixed platforms, walkways, stairways and ladders – Design, construction and installation More info
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AS/NZS 3008.1.1:2009, Electrical installations – Selection of cables – Cables for alternating voltages up to and including 0.6/1 kV – Typical Australian installation conditions More info
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AS/NZS 5601 Set:2013, Gas installations Set More info
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HB 39-1997, Installation code for metal roof and wall cladding More info
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AS/NZS 3500 Set (Parts 0-4):2003, Plumbing and drainage Set More info
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AS 4773.2-2010, Masonry in small buildings – Construction More info
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HB 64-2002, Guide to concrete construction More info

ISO/Draft International Standard (DIS) 9001:2014 and what is expected in ISO 9001:2015

The Draft International Standard (DIS) ISO 9001:2014 Quality Management System (QMS) is a precursor of the revised ISO 9001:2015 (scheduled for release in late 2015) and gives great visibility on what the final ISO 9001:2015 Standard will include.  What does the new ISO 9001 mean for organisations? Changes include:

Organisational Context. This requires organisations to determine the internal and external key stakeholders/interested parties, context, issues, and requirements that can impact on the planning and development of the Quality Management System (QMS). This is intended to provide the right focus, approach and balance to the different elements of the Quality Management System (QMS) structure and design of the Quality Management System (QMS).

Leadership. The requirements relating to the leadership role that senior management play in creating, supporting and maintaining an effective Quality Management System (QMS) have been enhanced. Senior management will need to demonstrate their involvement in and engagement with the Quality Management System (QMS) including accountability for the effectiveness of the Quality Management System (QMS).

Process-Based Approach. The Draft International Standard (DIS) ISO 9001:2014 contains many references across several clauses to organisations placing a greater emphasis on applying a process-based approach to their management system.
Risk-Based Approach. The Draft International Standard (DIS) ISO 9001:2014 requires a risk-based approach to planning, systems, processes and the extent of controls and performance/outcome monitoring. The requirements under a risk-based approach affect quality planning and now incorporate much of what was previously referred to as “Preventive Action”. Now organisations will need to determine the risks that need to be addressed to give assurance that their Quality Management System (QMS) can consistently achieve its intended results/outcomes and quality objectives.  Many organisations already have risk-based planning in many services and functions (eg, safety), but this may not previously have been connected to the Quality Management System (QMS). This greater focus on risk will mean that organisations will need to demonstrate how quality risk is managed. The extent of quality risk management needed in organisations will be influenced by the nature and risk of goods and services provided by the organisation.
Knowledge. Organisations will now need to consider and identify what knowledge is needed to achieve consistent standards and conformity of products and services along with how it will develop, maintain and retain such knowledge.

Control of Externally Sourced Products and Services. The requirements apply to both externally sourced goods and services that can potentially impact on the quality of an organisations end product or services. This has always been a requirement but now organisations will need to apply a risk-based approach and determine the type and extent of controls required over external suppliers and providers.

Moving from ISO 9001:2008 to ISO 9001:2015. Senior management in organisations should start the transition planning now, including setting and communicating a transition date with their consultants and certifying organisation. Also, we recommend that you make sure that senior management and internal auditors understand the differences that ISO 9001:2015 will bring to your Quality Management System (QMS). We suggest that you liaise with your consultants to conduct a gap analysis and training in ISO/DIS 9001:2014.

 

Releases of New Draft ISO Health and Safety Standard

To date, there has not been an official ISO management system standard for health and safety that is equivalent to say, ISO 9001 for ‘Quality’, or ISO 14001 for ‘Environment’. That is all about to change with the new ISO 45001 standard in the pipeline.

 

There are reportedly 50 countries and international organisations, including the International Labour Organization, involved in the development work. The new standard is being based on the British Standard BS/OHSAS 18001, and will also fit in with the  new ISO “high level structure” (common clause sequence, common core text, common terms and definitions) that is being applied across all the key management system standards as they are introduced or updated.

 

The ISO health and safety project committee has just released a ‘Committee Draft’ of ISO 45001. A final draft will be issued in 2015, with the full standard expected in October 2016. The ISO 9001 quality and ISO 14001 environmental management standards are scheduled to be updated in 2015.

Industry Highlight: Rural Plant Safety

In light of the number of serious safety incidents that occur around Australia each day we have decided to release a weekly blog post, focusing on a different industry each week. tractorrollover

One area that seems to receive a disproportionately high number of incidents is the rural sector, hence our first episode relates to the Rural Plant Safety. The number of vehicle related accidents and incidents that occur in rural workplaces is staggering so if you work in this industry please read and understand the following code of practice. If you aren’t sure about the hazard identification and risk assessment process then please contact us.

Rural Plant Code of Practice QLD 2004

Top ten mining standards

Want to know what Standards are most popular in the mining industry?

Here is a list of the top ten in the mining industry – ensure you are up to date and applicable standards are adhered to.

AS/NZS 3007:2013, Electrical equipment in mines and quarries – Surface installations and associated processing plant More info
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AS/NZS 4871 Series, Electrical equipment for mines and quarries More info
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AS/NZS 4240 Series, Remote control systems for mining equipment More info
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AS 3785 Set-2007, Underground mining – Shaft equipment Set More info
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AS/NZS 3584 Set:2012, Diesel engine systems for underground coal mines Set More info
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HB 242-2007, High voltage mining equipment for use underground More info
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ASCRM 025-2003, Certified reference material – Alumina More info
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AS 4368-1996(R2013), Mine plans – Preparation and symbols More info
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AS 4606-2012, Grade S fire resistant and antistatic requirements for conveyor belting and conveyor accessories More info
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AS 4156.6-2000 (R2013), Coal preparation – Determination of dust/ moisture relationship for coal More info

Update on ISO/DIS 14001:2014

lawnISO has now published the Draft International Standard (DIS) for ISO 14001, the world’s most widely adopted international Environment Management System (EMS) Standard. The Draft Standard incorporates Annex SL, which is the high level structure and common text for all new and revised ISO management system standards.
ISO/DIS 14001:2014 introduces consideration of controls over outsourced processes, which relates to the environmental aspects and risks and opportunities that can be controlled or influenced using a life cycle perspective. The requirements cover supplier and contractor communications, the design of products and services, and during use and end of life treatment.
There will be a greater focus on how companies’ products or services impact from a lifecycle perspective. This, however, does not mean lifecycle analysis. Companies will need to look at how they can control or influence their products or services, which could potentially impact on the environment, including such things as: outsourcing of processes/services; sourcing raw materials, and what’s going to happen to products at the end of their life cycle.
The revised ISO 14001 is expected to be published by the end of 2015 and organisations will have a three-year transition period from the current Standard to the new version of the Standard.

When does electrical equipment need tagging?

In Queensland the requirements are according to the table below. Note that office equipment without a safety switch is required to be tagged every five years.

Class of work Portable/specified electrical equipment Type 1 or 2 safety switch (fixed) Type 1 or 2 safety switch (portable)
Construction work At least 3 monthly intervals by a competent person.
  • Use the inbuilt test button (at least monthly).
  • An operating time/current test by a competent person at least annually.
  • Use the inbuilt test button – immediately after it is connected and immediately before it used, first time each day.
  • By a competent person, at least every 3 months.
Manufacturing work
  • If equipment is double insulated, at least every 12 months by competent person.
  • If not double insulated, at least every 6 months by competent person.

and connected to a safety switch.

  • Use the inbuilt test button – at least every 6 months.
  • An operating time/current test at least every 12 months by competent person.
  • Use the inbuilt test button – daily or before each use, whichever is longer.
  • By a competent person, at least every 12 months.

Note: From 1 March 2008, portable safety switches are not to be used in manufacturing work. Installed safety switches must be used.

Service work At least 12 monthly intervals by a competent person or connected to a safety switch.
Office work At least 5 yearly intervals by a competent person or connected to a safety switch.
  • Use the inbuilt test button at least every 6 months.
  • An operating time/current test by a competent person, at least every 2 years.
  • Use the inbuilt test button at least every 3 months.
  • An operating time/current test by a competent person at least every 2 years.
Amusement work (specified electrical equipment)
  • If equipment is double insulated, at least every 12 months by competent person.
  • If not double insulated, at least 6 months by competent person and connected to a safety switch.
Amusement work (amusement rides and devices) Inspected and tested each after each onsite assembly, and every six months.
Rural industry work (all plug in equipment) Visual examination before each use.
Rural industry work (Specified electrical equipment used under stated electrical risk factors) Either: test and inspect every 12 months or protect with a safety switch. Recommended push button test every three months. Recommended push button test every three months.

ISO 55000:2014 and ISO 15001:2014 Asset Management

Two new standards ISO 55000:2014 (Asset management – Overview, principles and terminology) and ISO 55001:2014 (Asset management – Management systems – Requirements) and now available for download from SAI Global.

These standards provide an overview and requirements for asset management systems, principles and terminology, and the expected benefits from adopting asset management.

World Accreditation Day

June 9th 2014 marks the annual World Accreditation Day. WAD is a global initiative jointly established by the International Accreditation Forum (IAF) and International Laboratory Accreditation Cooperation (ILAC) to raise awareness of the importance of accreditation-related activities including (but not limited to) accreditation to ISO 9001, ISO 18001 and ISO 14001.

This year will focus on the role accreditation plays in providing confidence in the provision of energy.

World Accreditation Day will be celebrated across the world with the hosting of major national events, seminars, and press and media coverage, to communicate the value of accreditation to Government, Regulators and the leaders of the business community.

I will update this blog when information is available from JAS-ANZ for Australian / New Zealand events. In the mean time here is great a video on the benefits of accreditation:

Workplace Health and Safety Updates

Question: How do you keep up to date with the latest changes to workplace health and safety requirements?

Answer: Subscribe to the state Workplace Health and Safety / Occupational Health & Safety regulator email updates.email-integration-2

It’s easy just follow the links below to the regulator websites, complete the subscription (choose your industry etc) and you will be added to their mailing list. When relevant WH&S changes and updates are made you will receive an email so you can ensure you are compliant. A great way of demonstrating due diligence!

Queensland eSafe Newsletters: http://www.deir.qld.gov.au/workplace/publications/enews/subscribe/index.htm

New South Wales Workcover eNews: http://www.workcover.nsw.gov.au/Subscribe/Pages/default.aspx

Victoria Work Safe News: http://www.worksafenews.com.au/?Itemid=158

Northern Territory: no email service but Industry Sector Bulletins and information for Business and workers + Safety Alerts herewww.worksafe.nt.gov.au

Western Australia WorkSafe Email information service: http://www.commerce.wa.gov.au/worksafe/content/Services/Mailing_lists/index.htm

South Australia SafeWork SA: no email service but all workplace health and safety here https://www.safework.sa.gov.au/

Tasmania WorkSafe Tasmania: website under development http://workplacestandards.tas.gov.au/home

ACT Worksafe ACT: http://www.worksafe.act.gov.au/page/view/1020

QAS to provide ISO 9001 consultancy to Job Services Australia branches

DEEWR (now Department of Education and Department Employment) is requiring all Job Services Australia providers to be Certified to one of four standards (ISO 9001, Investors in People, ESIS or Disability Standards) to enable JSA providers to tender for the 2015 tender round. QAS International are happy to announce they are providing consultancy services to organisations looking to obtain ISO 9001:2008 Quality Management Systems certification.

New legislation: Heavy Vehicle National Law (HVNL) & Regulations

The new Heavy Vehicle National Law (HVNL) and Regulations commenced on 10 February 2014 in Queensland, New South Wales, Victoria, South Australia and Tasmania. The  National Heavy Vehicle Regulator (NHVR) will now be looking after one rule book for all heavy vehicles over 4.5 tonnes gross vehicle mass.

Prior to the new legislation differences between the heavy vehicle road transport laws in each state and territory made it difficult for operators to navigate the rules and comply with the sometimes inconsistent jurisdictional requirements. The NHVR aims to deliver a significantly wider range of services, with a view to evolving into a one-stop-shop for heavy vehicle road transport business with government.

Some aspects of heavy vehicle regulation shall remain unchanged including:

  • heavy vehicle registration,
  • inspections,
  • policing and authorised enforcement of heavy vehicle offences,
  • driver licensing,
  • all matters related to the carriage of dangerous goods (responsibility of the relevant state and territory authorities), and
  • legal and court processes will largely remain as they are.

The Act includes four regulations as follows: