Interview with a Certification Body – QMS Certification Services

In the second of our interviews, we speak to Adam McDean from QMS Certification Services www.qms.com.au.

Q: How long has QMS Certification Services been in operation?

ISO-9001 full colourA: We have been in business since 1994

Q: How many employees work at QMS Certification Services?

A: 250 worldwide including subcontract auditors

Q: Where does QMS have office locations?

A: Newcastle NSW (head office), Launceston, Adelaide, Perth, Brisbane + worldwide

Q: What geographical areas do you serve?

A: Australia wide – we have auditors placed locally in as many major cities and regions as possible to minimise any travel costs for the client

Worldwide – we service clients in 20+ countries outside Australia

Q: How many auditors do you employ?

A: 40+ in Australia

Q: What certifications does QMS hold?

AS_NZS-4801 full colourA: QMS Certification Services are certified to:

  • JASANZ accreditation worldwide
  • Member – AACB (Association of Accredited Certification Bodies)
  • Member – Standards Australia committee for Quality Management Systems

Q: What JAS-ANZ accredited certifications are you authorised to perform?

A: JAS-ANZ certification we perform include:

  • AS/NZS ISO 9001:2008 Quality management systems – Requirements
  • AS/NZS ISO 14001:2004 Environmental management systems – Requirements with guidance for use
  • AS/NZS 4801:2001 Occupational health and safety management systems – Specification with guidance for use
  • OHSAS 18001:2007 Occupational health and safety management systems. Requirements
  • CCF Civil Contractors Federation
  • FSMS ISO 22000 Food Safety Management Systems (accreditation pending)

Q: What other certifications do you perform?

ISO-14001 full colourA: QMS also perform the following certifications:

  • HACCP
  • NHVAS – National Heavy Vehicle Accreditation Scheme
  • PTSOA – Passenger Transport Services Operator Accreditation (Tasmania)
  • ISO 27001:2005 – Information technology – Security techniques – Information security management systems – Requirements
  • AS ISO 20000.1 Information technology – Service management – Part 1: Service management system requirements

Q: What types of organisations do you certify?

A: QMS can provide services to any organisation in any industry, having a very broad range of auditor experience to draw from. We service clients from as small as 1 person up to large publicly listed multinational corporations.

Q: Can an organisations have the same auditor each year?

A: Yes, our first priority is for the client to keep the same auditor each year and the auditor is responsible for scheduling the audits directly with the client. This allows easier scheduling and a better relationship for the client.

Q: Do you monitor and schedule recurring audits?

A: Our internal processes and automated intranet allows us to proactively monitor and manage all client audit schedules. Auditors are provided with updated audit schedules monthly to allow forward planning of audit activities.

Q: Are there any other points you’d like to make?

A: QMS provides a modern and client-focussed approach to certification. We make the process as simple and pain-free as possible for our clients and focus on adding value to the auditing process.

Our clients do not pay application fees, annual fees, additional certificate fees, certificate change fees, or mandatory local travel costs. Our pricing is transparent and simple to understand, with no hidden surprises.

QMS can be contacted at:

P: 1800 065 800

E: info@qms.com.au

W: www.qms.com.au

Thank you Adam!