Quality Consultant


The primary role of the quality consultant is to consult to and work with client organisations to develop and implement Quality Management Systems that meet the requirements of AS/NZS ISO 9001:2008 Quality Management Systems Requirements.


  • Development of documentation, implementation, training and internal auditing of quality management systems
  • Quality Management System documentation to include
    • Review of existing policies and procedures and gap analysis against AS/NZS ISO 9001:2008
    • Scope, including identification of 9001 exclusions
    • Regulatory and legislative requirements compliance
    • Organisational structure, roles, responsibilities, limits of authority, reporting requirements,
    • Infrastructure, Resources
    • Staff competency, training and induction
    • Quality Policy including measurable objectives
    • Defining and mapping of business processes
    • Information management, document and records control, communications/meetings TOR, IT management,
    • Selection, control and performance monitoring of subcontractors
    • Continual improvement, non-conformity, corrective and preventive actions, conducting internal audits, audit reports and corrective action, internal audit schedules
    • Management Review of the Quality Management Systems’ effectiveness in meeting Quality objectives
    • Presentation and implementation of developed systems
  • Risk management.
  • Inspect facilities, machinery, and safety equipment to identify and correct potential hazards, and to ensure safety regulation compliance.
  • Maintain and apply knowledge of current policies, regulations, and industrial processes.
  • Establish and implement processes to establish participative communications in accordance with legislative requirements
  • Recommend process and procedural improvements.
  • Compile, analyse, and interpret statistical data related to quality system performance.
  • Evaluate adequacy of actions taken to correct quality system non-conformances.
  • Provide technical advice and guidance to organizations on how to handle quality problems and implement corrective and preventive action.
  • Interview employers and employees to obtain information about organisation procedures and policies.
  • Predict problems by calculating risks and examining data from quality records and industry data.
  • Prepare and present quality strategies and information.
  • Conduct site inspections to identify potential quality problems
  • Conduct internal auditing to identify whether assigned policies have been implemented and adhered to

Qualifications and Personal Attributes

  • Diploma of Quality Management or similar
  • Relevant industry experience
  • Excellent interpersonal and communication skills, written and spoken
  • Good negotiating skills – position may require convincing stakeholders of the importance of quality procedures
  • Attention to detail
  • Logical and analytical
  • Ability to understand complex legislation and translate into everyday language/’common English’
  • Ability to work well under pressure
  • Computer literate
  • Good level of fitness
  • Detailed knowledge of AS/NZS ISO 9001:2008 and other Standards applicable to the client’s business.